The Support Services Bureau provides vital services to the Division and is commanded by a Lieutenant. The Support Services Bureau consists of the Traffic Safety Section, Communications Section, Records Section, Computer & Technology Section and Animal Control Section. With the exception of the Traffic Safety Section, all other sections are comprised of civilian personnel.
The Traffic Safety section is responsible for investigating all serious motor vehicle accidents, all accidents involving a pedestrian or bicyclist, all commercial vehicle accidents and any other accident that a supervisor deems necessary. Officers assigned to this section are also responsible for periodic traffic enforcement, education and engineering.
The Communications Section consists of 8 full time Dispatchers and 1 full time Chief Dispatcher. The Communications Center is staffed 24 hours a day, 7 days a week, 365 days a year. All Dispatchers are certified by the State of New Jersey and hold, at a minimum, a New Jersey recognized Basic Telecommunicator Certification. Communications section personnel are responsible for answering incoming administrative and emergency calls, and they are expected to solicit necessary information from callers in order to appropriately handle and direct these calls. In addition to answering these calls, other responsibilities include, but are not limited to; dispatching field officers, obtaining and providing pertinent information to field officers, monitoring radio communications of law enforcement and other emergency responders, monitoring officer status, documenting information into a Computer Aided Dispatch (CAD) system, accessing information from the National Crime Information Center (NCIC) as well as a multitude of other law enforcement databases.
Essentially the communications section is the lifeline between the public and the Police Division. They provide essential functions for officer and citizen safety on a daily basis.
The Records section consists of 5 full time employees and is supervised by the Records Section Supervisor. Records section personnel are responsible for organizing, filing and maintaining all official documents and reports of the Police Division. They are also responsible for Submission of UCR statistics, and the dissemination of documents via discovery and OPRA requests.
The Computer and Technology Section is staffed by a civilian Computer and Technology Coordinator. The Coordinator is responsible for overseeing, maintaining and ensuring integrity of the Division’s computer network, data systems and electronic information. This includes, but is not limited to all associated computer hardware, software, and electronic files associated with the Police Division.
The Animal Control section is staffed by a civilian Animal Control Officer (ACO). The ACO is responsible for enforcing all laws and ordnances enacted for the protection of animals. The ACO is also frequently called upon to handle dog bites and aggressive animals, injured animals, cruelty cases, barking dogs, abandoned pets and many other types of cases which involve domestic and wild animals.
Lieutenant Todd Malland
732-657-2009 ext. 4104